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View sample dashboard Start free trial

SeatsSense is the AI co‑pilot
for your host stand

Unify reservations & waitlists, deliver ±5‑minute ETAs , and auto‑seat with kitchen‑safe pacing – all on fixed pricing (no per‑cover fees).

Start 30‑day free trial Book a demo
Built for busy 40–200-seat rooms
Works with Toast ▪ Square ▪ Clover
Why SeatsSense

SeatsSense unifies reservations and waitlists, delivers ±5‑minute ETAs, & auto‑paces seating — so your host stand runs smoother & guests stay longer.

Restaurant ambience
Increase covers/hour
+8–12%
Average ETA error
20–30%
Reduce walk‑aways
±5 min

Why host stands still lose revenue

  • Guests hate vague wait times and leave the line
  • "Seating bursts" slam the kitchen and tank service quality
  • Fragmented tools = lost reservations, idle tables
  • Per-cover fees make costs unpredictable

" With SeatsSense, you'll keep lines moving, pace the kitchen, and seat more guests per hour —

without paying per-cover.

How it works

01

One queue for everything

Waitlist management interface

All reservations and walk-ins flow into one waitlist hub (web, phone, QR, host input).

02

Accurate ETAs guests trust

Host using tablet for ETA management

Live estimates with ±5-minute accuracy, continuously adjusted to party size, table status, and floor load.

03

Assistive seating & kitchen pacing

Restaurant seating management

Suggested 'next seats' balance sections and servers; pacing protects the line from spikes.

Product Features

Waitlist hub

Waitlist hub

One digital line for walk-ins, calls, web.

ETA engine

ETA engine

±5-minute predictions, clear reasons.

Assistive seating
Coming soon

Assistive seating

Smart suggestions, host approves.

Kitchen pacing

Kitchen pacing

Cap new seats per 5 minutes, override anytime.

Guest notifications

Guest notifications

SMS "you're up soon", "return in 5 min".

Live analytics

Live analytics

ETA MAE, covers/hour, walk-aways, idle minutes.

Roles & audit

Roles & audit

Owner, GM, Host; full action history.

Integrations
POS sync coming soon

Integrations

Toast, Square, Clover (CSV).

Security & privacy

Security & privacy

Data encrypted in transit and at rest.

Simple, predictable pricing

pricing // card
PRICING
$199 / MONTH
x1 location included
FEATURES
INCLUDED
Unlimited users and covers
Included
Host-stand co-pilot features
Included
Waitlist + reservations hub
Included
SMS via your Twilio account (standard rates apply)
Included
Live analytics & reporting
Included
Email & chat support
Included
Start free trial
30-day free trial # No credit card required

Join the SeatsSense

Get 30 days free and white-glove setup. We'll import your recent weeks (CSV), tune ETA, and launch with your team.

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What changes in the first month

Results vary by concept, seat count, and peak hours.

Chart down

Walk-aways down

–20–30%
Hour up

Covers/hour up

+8–12%
ETA engine

ETA accuracy

≈ ±5 min

Frequently Asked
Questions

No. SeatsSense is fixed-price per location.

Our goal is ±5 minutes during peak. Accuracy improves as your data builds up.

No. You can start with CSV imports from Toast, Square, or Clover. Live POS sync is on the roadmap.

SeatsSense includes pacing to limit new seats per time window.

Any modern browser on tablet or desktop (iPad recommended for host stand).

Yes. Add locations anytime.

Texts use your Twilio account. Standard STOP/HELP flows included. Message and data rates may apply.

Monthly. Cancel anytime.